Frequently Asked Questions
Where do I find the monthly patterns?
All Modern Makes Membership subscribers will be emailed the monthly pattern directly to your inbox. You may also find the pattern by logging into your account and navigating to the Modern Makes Membership button. You'll need to click on the Monthly Projects section where you'll find each pattern. Please note that if you are trying to download the pattern outside of its current month, it will not be found in this section.
I forgot to download my pattern before the end of the month!
No problem! The patterns are emailed to you every month directly now, so just check your inbox. If you aren't getting monthly emails, make sure you haven't turned off email notifications in your account settings.
Do you still have subscription boxes?
After five years of subscription boxes, the Modern Makes Membership will be switching to digital only content starting in 2025. The digital membership will stay the same, and subscription box memberships will roll over into digital membership starting in January 2025. This will allow us much more flexibility moving forward, and give us the opportunity for more interesting and diverse projects in the future!
How do I update my payment information?
1. Log in to your account
2. Click on your avatar in the top right corner of the screen.
3. Click "Settings"
4. Click "Billing Info" in the top right corner of the screen.
5. Under "Active Subscriptions", select the ellipses of the subscription you'd like to update and clicking "Update payment method".
How can I cancel my membership?
You can cancel your subscription at any time before it renews. If you wish to cancel, it is your responsibility to ensure your membership is cancelled before your re-billing date, and it must be done through your account. Follow the steps in the previous section on updating billing information, but select "Cancel this subscription" instead of "Update payment method". Membership charges are non-refundable.
When will I be billed?
You will be billed on the same date of the month that you joined.
Why are there so many entries in my purchase history?
Your purchase history shows each subscription transaction. For the Modern Makes Membership, you will see two entries per month - one for the membership itself, and one for the community. In the image below you'll see that the price is referenced for both the membership and the community, but don't worry - that doesn't mean you're being billed twice!
